Target

I purchased a large utility shelf for storage in my storage unit in. This was a large item and required assistance when purchased and pretty heavy. Today when I took everything out the box to prepare for assembly I quickly realized the shelf was missing 4 important pieces that were necessary to properly set up. I placed a call immediately to this Target. I spoke with Evelyn who stated I would need to bring the item back for a refund. I explained to her that wasn’t possible because of the bulk of the shelf. Here are pictures for reference. I explained to her she continued to state, “that is the only way”. Now, why and how would I do all of that when the company sold a defective item that is missing parts. Not helpful at all.

Jalalah is a Christmas hero! After visiting 6 stores looking for a season favorite candy, Target pickup listed they had it available. I did my best to find it on the shelf without assistance but finally had to visit the order pickup counter to see if it was a pickup only item. She came to my rescue! Patient and friendly despite the holiday crush, she managed to locate the candy, and was amazing. I know it's silly thing but it meant the world. THANK YOU SO MUCH!!!

This store makes it so impossible to shop here. They no longer want to accept cash as payment. They only have one register open that accepts cash regardless of how busy the store is. The manager Shaquilla (sp?) was also extremely rude. They have offered Apple pay in lieu of cash. That is ridiculous! How is that a compromise? They clearly don't want me as a customer. But that's fine, there are lots of stores that would be happy to accept my hard earned CASH!!!

Store is a chaotic mess. It’s hard to find anything because the signs don’t match the items on the rows because store appears to be undergoing renovations. The staff is zero help. They nearly run you over and look at you crazy as if you’re in their way and causing them the inconvenience when they’re stocking shelves. They won’t move out of the way so that customers can shop. A black female stocking on the water isle gave me the nastiest stare because I was shopping and she was trying to stock instead of her being patient and waiting on me to grab what I was shopping for. Pharmacy staff is disgustingly rude. I waited several minutes to be seen and told that I couldn’t wait on my prescription but would have to drop it off because they were heading to lunch. Then, I advised the black young lady that was assisting me that the doctor at the minute clinic advised me that if I show my insurance card that I could receive free at home Covid testing kits. She tells me “That will still take about 30 minutes because we’re behind.” How long does it take to grab a couple of testing kits!? I declined to wait. Get to the self check out line and several items were ringing up incorrectly. The white female attendant tells me that gum that showed in more than one area a visible price of $1.19 she tells me the sign is wrong and price should be the $2.99 that it’s ringing up as. I said no, you have to honor the price and change your signs. She told me she had been having that issue all day so why not change the signs. Then I had some medicine that was showing as one dollar more than the sign. She tells me “Well it’s ringing up at $11.29.” I said well the sign said a different price go check it for yourself. She tells me “I cannot leave from up here.” I said I want to see a manager. The manager politely came over and told her to change the problem without any issues. I spent way too much money in Target in general and used to frequent this location before moving away from this side of town. I will not be back. Target has fallen off and has not been providing the exemplary service that I have grown accustomed to. The quality and quantity is a disgrace. The staff and lack of customer service is a disgrace. If I wanted to be treated in such a manner, I’ll go shop at Walmart and save some coins.

The renovations happening at this Target are making it almost unbearable to shop at. This is a Super Target and yet, most of the time I go they do not have in stock basic everyday items and many of the signs and prices are placed in the wrong order so you pick up something thinking it's one price, only to get to the checkout to see another price. The lack of inventory has gotten to the point where I have to do a lot of my shopping at many different stores including other Targets in the area like Midtown or University. This Target used to be convenient for me but I am considering no longer shopping there until the renovations are completed. Also, the workers stocking the store (especially early in the morning) can be very rude when you need something in an aisle their stocking as if you are inconveniencing them by daring to shop while they are stocking. I know retail workers aren't paid much, but this has happened so often at this Target and it is frustrating, especially considering how limited the inventory is and how little space there is to move around in.